Contact Us

This site is intended for UK residents unless otherwise stated. Halifax is a division of Bank of Scotland plc. Bank of Scotland plc, HBOS Investment Fund Managers Limited, Halifax Life Limited and Halifax Share Dealing Limited and St Andrew's Life Assurance plc are authorised and regulated by the Financial Services Authority, 25 The North Colonnade, Canary Wharf, London E14 5HS.  They are entered in the Financial Services Authority's Register and their Register Numbers are 169628, 119223, 171881, 183332 and 189101. This is an English language site, all contracts will be in the English language only. Bank of Scotland plc, Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ.  Copyright © 2008. All rights reserved.

There'll be times when you want to find out more about our products and services, such as how to apply for an account or check the balance on your existing accounts. Or you might need to give us new details, such as a change to your name and address. Whatever your reason for contacting us, there are lots of ways to get in touch - and we'll always be happy to help.

Call us by phone

Find a cash machine

Visit your nearest branch or Estate Agency

Change your name or address

Contact us by Email

If you're registered for our online service and you need help you can email us. We've recently added a new Online Help section that aims to answer your questions on-site. Clicking 'Help' from the top right hand corner of the online service will open 'Online banking help'.

You can then use the search tool to find an answer to your question. For further help, you'll see an option to "Email our Online Support team". Someone from that team will then email you back with an answer to your query.

Contact us in writing

You can also write to us at the following address:

Halifax

PO Box 548

Leeds

LS1 1WU