Our privacy statement

From 19 January 2009, the Lloyds TSB group and HBOS group are both part of the Lloyds Banking Group. The Lloyds Banking Group includes us and a number of other companies using brands including Lloyds TSB, Halifax and Bank of Scotland, and their associated companies. More information on the Lloyds Banking Group can be found at www.lloydsbankinggroup.com or by visiting one of our branches.

Your personal information will not be used by us or other companies within the Lloyds Banking Group to send you marketing material unless we have your consent. However your personal information may be shared across the Lloyds Banking Group for the purposes of providing you with services, administering your accounts, updating records, responding to your inquiries and complaints, internal analysis and training, assessing lending and insurance risks, for crime detection, prevention and prosecution, or where there is any other legal or regulatory obligation to do so.


Our Privacy Statement will give you all the information you need about:

• Where we obtain your information from
• How we use your information
• Credit referencing and fraud prevention
• Your right of access to your information and how to contact us
• Download the full Privacy Statement (PDF)

To view PDF documents you will need the latest version of  Adobe Acrobat reader

To read the PDF document with a screen reader please link to the Access Adobe website 

• We use 'cookies' and other Internet technologies to help provide our online services.